Covid-19 Update

November 17, 2020

Insurance Coverage during your 2021 tour with AIST

AIST is working with our international partners to include a free travel insurance for some AIST tours.  Below is a sample of some of the coverages we may be able to provide on certain tours.  This is a work in progress and we hope to be able to update all passengers with a more concrete solution in the near future.  

Click here to view the word document with details

November 11, 2020

AIST COVID19 Policy

 

We will update this policy as we know more about the travel conditions for 2021. Please see below some answers to questions regarding your tour and payments received for 2021 tours.

 

Current Policy as of November 10, 2020:

As of today, many of you are signed up for tours to destinations that are not accepting US tourists.  We are hoping to have more answers for you as the vaccine is released and we see a steady decrease in the covid19 cases around the world.  All payments are fully refundable for 2021 tours until we can confirm that travel will proceed as scheduled.  We anticipate being able to confirm the tours around 4 months prior to your departure.  If we are unable to confirm the destinations are open and safe, we will provide options for postponing or refunding.  If needed, the new dates will either be pushed back to later in the summer of 2021 or to the summer of 2022.  It will depend on the destination of each tour and local travel conditions. 

 

The policy in your contract states that payments are refundable until 150 days prior to departure.  However, we will push this back for some groups leaving in May and early June if we need additional time to see the situation with Covid19.  This will allow us as much time as possible to make sure it is safe to travel.  We will be re-confirming via email with all passengers before we move forward with any bookings that require a non-refundable deposit. 

 

Notice of Travel Conditions:

All passengers must understand that travel will be different during the pandemic.  There is the possibility that some sightseeing options and attractions may be closed or limited.  There may be instances that passengers who become sick on tour or test positive will have to quarantine at their own expense.  We are working on travel protocols to help passengers throughout the process.  We are working with our partners to establish safe quarantine accommodations that we can have our staff assist clients when needed.  These are things that will not be determined for some time as we monitor the situation. 

 

Covid19 Travel Insurance:

We recommend looking into travel insurance that will specifically cover Covid19 during your tour.  From my understanding there will be some options for this around the first of the new year.  Please do not purchase insurance until after we have confirmed the tour is a go.

Additional Information about your Upcoming tour with AIST 2021

Tour Update Links – Coming Soon:

You will be able to see more frequent updates to our tours in the coming weeks.  We will have tour update links for each tour where you can check on the travel rosters, flight details, tour itineraries, services included and other information about your tour.  We will be emailing each of you the private, password protect update links soon.  All update page links will be located at: www.aist.us/tour-updates2021 You will also be able to follow our updates on Covid19 at:  www.aist.us/travel-update

 

 

Payments Due:

We ask that you continue to make payments as scheduled.  It will be important for us to be able to make payments promptly once we are able to confirm the tour will travel.  Your payment schedule is located in your invoice.  Payment options are located at www.aist.us/make-payment

 

 

Passports:

We recommend you start this process immediately if you have not done so already.  All passengers will need a valid passport to travel internationally.  Most countries require a minimum of 6 months remaining from your return date to be valid for travel.  Once you have your passport details, please provide them to AIST at www.aist.us/passport-information.  We would like to have all passport details collected 3 months prior to your departure if possible. 

We encourage each of you to stay positive and work together to help the world recover from this disaster.  Wear your mask, wash your hands and continue to social distance to help control the spread.  We look forward to making 2021 a great success!

 

 

 

 

October 21, 2020 

We are continuing to move forward with our travel groups for 2021.  All passengers can book with peace of mind knowing that payments are fully refundable until 150 days prior to departure for individual tours.  We will be contacting all participants to re-confirm their tour at that time.  We hope to know more in regards to travel internationally by February.  

 

Understand: Things Will Be Different

Be aware, travel will not be the same in 2021.  We recommend that you look for insurance options that cover Covid-19 during international travel.  It’s possible that passengers may be asked to leave the group if they are sick or showing symptoms of being sick.  Some countries or airlines may require 14 days of quarantine if you become sick on tour.  AIST will not be able to support passengers financially but we will have options in place to make sure our passengers are taken care of during their tour.  

 

 

 

April 7, 2020:

Due to the Coronavirus, AIST has postponed all 2020 summer tours for the safety of our passengers.  We will be working to refund all passengers who are unable to travel in 2021.  Although it may take some time, we will make every effort to give a full refund.  We appreciate your support and patience as we all work through these very difficult times.  Stay safe!